Recruitment Candidates For Banking Back-Office jobs-Grahak Mitra (May I Help You).

Candidate should responsible for welcoming and assisting customers who visit the bank branch. This role ensures smooth customer service by handling inquiries, guiding customers to the appropriate departments, and providing support with basic banking procedures. The position requires strong communication skills, a customer-focused attitude, and the ability to maintain professionalism at all times.

Urgent recruitment candidate for Banking in house jobs.

Salary:- 20,000/- to 22,000/- per months With PF + ESI.

Duty Hours:- 8 hours.

Job Locations:- (Purba Medinipur, Purulia, Darjeeling, Cooch Behar, Bankura, Uttar Dinajpur, South Andaman, Nadia, Howrah, South 24 Parganas, Hooghly, Birbhum, Paschim Medinipur, kolkata, Paschim Barddhaman, Murshidabad, North 24 Parganas), West Bengal.

Job Responsibilities:-

1. Welcome and assist customers visiting the bank.
2. Guide customers to the appropriate counters or departments.
3. Provide information about digital banking services and procedures.
4. Help customers fill out forms and applications.
5. Handle basic customer queries politely and professionally.
6. Report customer issues or concerns to bank staff.
7. Provide information about ATM card uses.
8. Maintain confidentiality and follow bank rules.
9. Key Responsibilities:-
10. ✔️ Assist walk-in customers at the branch
11. ✔️ Promote and guide on digital banking (ATM, UPI, YONO, etc.)
12. ✔️ Help with forms and basic banking services
13. ✔️ Support senior citizens & priority customers
14. ✔️ Collect feedback & help in cross-selling leads

(NO SALES NO TARGET)

Qualifications Requirement:-

Graduation and Computer Knowledge.

Age:- 21 to 30 yrs.

Experience:- Minimum 3 years and also Freshers can apply for this job

1. Must have experience in banking.
2. Demonstrated good communication skills and basic computer handling.
3. Experienced in banking finance department or other finance industry.
4. Experienced in assisting customers with banking queries and guiding them to appropriate service counters.
5. Managed customer flow and maintained smooth service operations at the help desk.

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Fore more information:-

Job Resource Point, Module No:- 408, Webel IT Park,

Near Anandabazar Patrica Factory

Barjora, Bankura

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